TalkQuote logoTalkQuote

Support & Help Hub

Get an instant answer from the 24/7 assistant, or follow the step-by-step guides below.

24/7 AI Support
Online
G'day! Ask me anything about quoting, payments, banking or BAS.

Step-by-step guides

Everything from your first voice quote to getting paid on site.

Guide 1

Voice-to-Quote AI

An itemised, ATO-compliant quote in about 30 seconds.

  1. 1Open Voice Dictation and tap the mic.
  2. 2Describe the job in your own words — materials, hours, call-out fees.
  3. 3Review the line items, quantities and GST, then save and send the quote.
Guide 2

On-site expense snapping

Photograph a receipt and let the AI do the data entry.

  1. 1On Expenses, tap Upload / Scan and photograph the receipt.
  2. 2AI extracts the supplier name, ABN, total and GST.
  3. 3Allocate it to a job — on Pro, the amounts flow into Box G11 and Box 1B for BAS.
Guide 3

CSV / PDF bank statement matching (Pro)

Pro only. No bank logins — just drag and drop your statement.

  1. 1Download a CSV or PDF statement from your internet banking.
  2. 2Drag and drop it onto the Banking page to import the transactions.
  3. 3Run 3-way matching against invoices and expense receipts, then confirm the high-confidence matches.
Guide 4

Set up PayID for zero-fee instant payments

Get paid straight into your bank account with no transaction fee.

  1. 1Enter your ABN and registered PayID (mobile or email) under Settings → Payment Methods.
  2. 2TalkQuote adds dynamic PayID QR codes and payment details to every quote and invoice you send.
  3. 3Clients scan the QR with their banking app for an instant, zero-fee transfer to your account.
Guide 5

Connect Stripe for cards & Tap to Pay

Take card payments online or contactless on site.

  1. 1Go to Settings → Billing & Payments and click Connect Stripe Account.
  2. 2Complete the 2-minute Stripe Connect form — BSB, account number and business details.
  3. 3Once verified, take card payments through QuickLinks or use Tap to Pay on Phone on site.
Guide 6

Install TalkQuote on your phone

Add it to your home screen and use it like an app.

  1. 1iPhone (Safari): open talkquote.com.au, tap the Share icon, then Add to Home Screen.
  2. 2Android (Chrome): tap the three-dot menu, then Install app / Add to Home screen.
  3. 3Open it from the icon — it runs full screen and keeps working when signal drops.

Frequently Asked Questions

Billing, payments and tax, plus offline drafting, microphone permissions and supported devices.

Getting Started & Billing

Payments, Banking & Tax

Technical Setup & Permissions

Having trouble with the app?

Force the latest build or clear cached files without losing your quotes, invoices, or drafts.

Diagnostics & App Updates
Force TalkQuote to pick up the latest build, or clear stale app files if something looks out of date. Your saved quotes, invoices, and anything waiting in the offline queue are never touched.

Ready to quote your next job by voice?

Start 14-Day Free Trial

Still stuck? Email support@talkquote.com.au and a human will get back to you.